Effective Date: January, 2025
Last Updated: September, 2025
1. Introduction
Welcome to the official website of KOLDMARK, a tobacco and nicotine pouch brand manufactured and distributed by Essential Tobacco FZE, registered in the Jebel Ali Free Zone (JAFZA), Dubai, United Arab Emirates.
By accessing, browsing, or using this website (the “Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree, you must discontinue use immediately.
2. Eligibility and Age Restriction
2.1 This Site and the products offered are strictly intended for individuals aged 18 years or older, or the minimum legal age for tobacco and nicotine consumption in their jurisdiction, whichever is higher.
2.2 By using this Site, you confirm that you meet the age requirement. Any misrepresentation of age or purchase on behalf of a minor is strictly prohibited and unlawful.
3. Product and Health Disclaimers
3.1 Contains Tobacco and Nicotine – KOLDMARK products contain both tobacco and nicotine, which are addictive and harmful to health.
3.2 Health Risks – Tobacco and nicotine use is associated with increased risk of cancer, cardiovascular disease, respiratory illness, pregnancy complications, and addiction.
3.3 Not a Cessation Product – KOLDMARK pouches are not marketed or intended as smoking cessation aids.
3.4 Mandatory Warning – “This product contains tobacco and nicotine. Tobacco and nicotine use are harmful and addictive.” This statement is required and must appear in English and language of region on packaging and marketing.
4. Responsible Use
4.1 Products are to be used only by current adult tobacco or nicotine users.
4.2 Products must not be:
5. Contract Manufacturing and Partnerships
5.1 Essential Tobacco FZE offers white-label and contract manufacturing services under strict regulatory oversight.
5.2 Partnership discussions initiated through this Site do not constitute binding agreements. A formal written contract must be executed to establish any commercial relationship.
5.3 All partners and distributors must comply with applicable tobacco and nicotine regulations in their respective jurisdictions.
6. Intellectual Property
6.1 All content on this Site, including product names, brand marks, logos, packaging designs, text, graphics, and multimedia, is the property of Essential Tobacco FZE.
6.2 Unauthorized use, reproduction, modification, or distribution of Site content without written consent is strictly prohibited.
7. Privacy and Data Protection
7.1 Personal information collected through the Site is processed in accordance with our Privacy Policy.
7.2 Data processing complies with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and where applicable, international frameworks such as the EU GDPR.
8. Limitation of Liability
8.1 The Site and its content are provided “as is” without warranties of any kind, express or implied.
8.2 To the fullest extent permitted by law, Essential Tobacco FZE disclaims liability for:
9. Governing Law and Jurisdiction
9.1 These Terms are governed by the laws of the United Arab Emirates.
9.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
10. Updates to Terms
Essential Tobacco FZE reserves the right to amend or update these Terms of Use at any time to reflect legal, regulatory, or operational changes. Updates will be posted on this page with a new “Last Updated” date. Continued use of the Site indicates acceptance of the revised Terms.
11. Contact Information
For questions or concerns regarding these Terms, please contact:
Essential Tobacco FZE Building S10109, JAFZA South, Dubai, United Arab Emirates
Email: info@essentialtobacco.com